![]() ![]() Call forwarding and simultaneous ringing to external phone numbers This setting controls whether incoming calls can be forwarded to other users or can ring another person at the same time. Call forwarding and simultaneous ringing to people in your organization Turn this off to turn off all calling functionality in Teams. This setting controls all calling capabilities in Teams. Here are the settings that you can configure for calling policies. To learn about the different ways that you can assign policies to users, see Assign policies to your users in Teams. You can assign a policy directly to users, either individually or at scale through a batch assignment (if supported for the policy type), or to a group that the users are members of (if supported for the policy type). Make the changes that you want, and then click Save.Click next to the policy that you want to modify, and then select Edit.In the left navigation of the Microsoft Teams admin center, select Voice > Calling policies.To prevent routing to voicemail, select Disabled.įollow these steps to edit an existing calling policy. To control whether users can route inbound calls to voicemail, select Enabled or User controlled.Turn on or turn off the features that you want to use in your calling policy.In the left navigation of the Microsoft Teams admin center, go to Voice > Calling policies.Create a custom calling policyįollow these steps to create a custom calling policy. You can use the global (Org-wide default) policy that's created automatically or create and assign custom policies. Calling policies determine whether a user can make private calls, use call forwarding or simultaneous ringing to other users or external phone numbers, route calls to voicemail, send calls to call groups, use delegation for inbound and outbound calls, and so on. Recommended: Download the Desktop App by clicking on the three dots in the top right hand corner of the Teams site.In Microsoft Teams, calling policies control which calling and call forwarding features are available to users.Reduced physical phone equipment and support needs.Self-service settings provide you with more control.Easily access calling functions like transferring calls, conferencing calls, blocking calls, etc.Quickly set and manage your availability status and out-of-office notices.Ability to call faculty and staff by name (instead of phone numbers).Transcribed voicemail accessible from Teams.Web, mobile, and desktop applications offer device flexibility.Reliable phone service from anywhere internet service exists.Single column table of collapsible items for formatting purposes. Your phone number will remain the same and all calls will be routed into the Microsoft Teams software. It has the added benefit of reduced telecommunications costs and leverages the Teams platform, which has already emerged as a central hub for collaboration at William & Mary.Ĭalling through Teams means your phone service will now be going through your computer, removing the need for a separate desk phone. Campus telephones are moving to Microsoft Teams! The phone service through Teams (named "Teams Calls") provides a modern telephone experience that offers enhanced usability, robust accessibility, and device flexibility. ![]()
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